Terms and Conditions

Welcome to Skinnora.com. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Skinnora, you agree to comply with the following terms. Please read them carefully.

1. 🛍️ Account Registration

• You must be at least 18 years old to create an account or place an order.
• You are responsible for maintaining the confidentiality of your login credentials.
• Skinnora reserves the right to suspend or terminate accounts for suspicious or fraudulent activity.

2. 📦 Orders & Payments

• All orders are subject to availability and confirmation.
• Prices are listed in Bangladeshi Taka (৳) and include applicable VAT unless stated otherwise.
• Accepted payment methods: bKash, Nagad, Rocket, Visa, Mastercard, and Cash on Delivery.
• Prepaid orders must include valid transaction IDs for processing.

3. 🚚 Shipping & Delivery

• Delivery timelines:
  • Dhaka: 1–2 working days
  • Outside Dhaka: 2–4 working days
• Delivery charges may apply based on order value and location.
• Delays due to weather, strikes, or courier issues are beyond our control.

4. 🔄 Returns & Refunds

• Returns are accepted within 3 days of delivery for unused, unopened items.
• Refunds are processed within 7–10 working days after product inspection.
• Skinnora reserves the right to reject returns that do not meet return criteria.

5. 🧴 Product Information

• All products are 100% authentic and sourced from authorized Korean distributors.
• Product descriptions and images are for informational purposes and may vary slightly from actual items.
• Skinnora is not liable for allergic reactions or misuse of products. Please read ingredient lists carefully.

6. 📵 Prohibited Activities

You agree not to:

• Use the site for fraudulent or unlawful purposes
• Copy, distribute, or exploit any content without permission
• Interfere with the website’s functionality or security

7. 🔐 Privacy

Your use of Skinnora is also governed by our Privacy Policy, which outlines how we collect and use your data.

8. 🛠️ Intellectual Property

All content on Skinnora.com—including logos, images, product descriptions, and designs—is the property of Skinnora and protected by copyright laws. Unauthorized use is strictly prohibited.

9. 📅 Changes to Terms

Skinnora reserves the right to update these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.

📞 Contact Us

For questions or concerns about these Terms, please contact:

• Email: skinnora@gmail.com
• Phone: +880 1864-558666